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GB EZ Version 7.0
Frequently Asked Questions

What about February 29th?

If you have a February 29 listing to be added in a non-leap year, go to the Extra Date Block module (Navigation Bar/Extra Date Block), select February from the drop down box and enter your listing text. BE SURE TO INDICATE WHAT TYPE OF LISTING (Birthday, Anniversary, etc.) YOU ARE PUTTING IN THE EXTRA DATE BLOCK! When you send in your order, be sure to submit an Extra Date Block Report (Navigation Bar/Reports/Extra Date Block (Home Office) with your order.

I Cannot View the Adobe Reader Files on The Promotion Kit CD

If nothing happens when you click on the Adobe Reader file icons on the Promotion Kit CD (i.e. GB EZ Users Guide, Tear Sheet Order Booklet, etc.), it can be one of two problems, either you do not have Adobe Acrobat Reader 5.0 (or greater) installed on your computer or you have a previous version of Acrobat Reader that is conflicting with Reader 5.0. Installing Reader 5.0 without uninstalling a previous version causes conflicts. If you cannot view the Reader files, close the Promotion Kit CD screen and do the following: Click on the Start button, then Settings, then Control Panel, then Add/Remove Programs. Look for any Adobe Acrobat Reader programs and uninstall all versions. Go back to the Promotion Kit CD (double click on My Computer, then your CD drive icon) and click to install Acrobat Reader 5.0 from the CD. You will now be able to open all the Reader files on the Promotion Kit CD.

I'm having Import Listing problems

A Listings Text file, either one you created from your GB_CAL file or a file we sent you from your last order, may not always import properly. If you get a run time error, you can correct the problem by opening the listings text file and finding the cause of the error. Most word processing programs will open a listings text file. Wordpad (supplied with Windows (Start/Accessories/Wordpad) or NotePad will open this file. It will look like this when opened:
#--------------------------------------------------------
# Order Number : 38553
# Organization : Lions
# City : Clinton, NC
# Chairman :
# Calendar Type : T
# Block Type : C
# Begin Date : 01/01/2000
#--------------------------------------------------------
00|000123| |B|Kevin Teachey
00|000123| |B|Rebecca Harris

00|000123| |B|Sheila Blackman
00|000123| |B|Tony Tyndall
00|000101| |B|Hannah Underwood
00|0001WE| |B|(Continued from January 12)
00|0001WE| |A|Randy & Cindi Burchette
00|0001WE| |B|Eddie Evans
00|0001WE| |B|Kaitlin Carr
00|000102| |B|Regenia Van Gorder

The listings text file sequence can be decoded as follows:

The first two zeros are used in GB CAL to reference each listing.
The next six numbers after the vertical line identify the date. The first two digits refer to the year (eg. 00 = 2000), the next two digits are the month (eg. 01 = January) and the last two digits refer to the day.
After the space and another vertical line, the next column is the listing type (B – birthday, A – anniversary, + - Continuation, E – event).
The listing text follows the last vertical line.
Run time errors are caused by:

1. A blank line anywhere in the listing text. To fix this, highlight the entire blank line and delete. In the example above, this is shown just below the listing for Rebecca Harris.
2. Listings that were in a blank square in your previous calendar must be assigned a date. Listings in a blank square will be coded in the text file like the Listing “(Continued from January 12)” in the above example. Notice instead of a day in the sequence, WE (or letters) are used. Simply replace the letters with the day. Be sure to use a zero for a place holder for a single digit day. In the above example, since the listings coded 0001WE were to be printed on January 12, change the 0001WE to 000112 for each of the listings. Don’t forget to delete the line “(Continued from January 12)” or it will be printed with the rest of the January 12 listings.

After you have made the changes to the Listings Text file, Save the file (File/Save) and your import should work just fine.

Download problems?

Every server in every locality in America has unique characteristics. We do not have control over how long a given server will allow you to stay on line. GB EZ is a 20 megabyte program and can take up to 3 hours to download depending on your modem and computer speed. The biggest problem with downloading is the loss of your connection before the download is complete. If this is your problem, try downloading a free software program called Download Wonder from www.forty.com. If you are cut off before a download is complete, this program will resume the download and not make you start over. Version 5.0 of Internet Explorer and the latest version of AOL are suppose to do the same thing.

 

 

 

1.800.531.1484 for Information • Fax: 513.248.7606 • Email: rmalicoat@gordonbernard.com • 22 Whitney Drive, Milford, Ohio 45150